Accessibility statement

This accessibility statement applies to the following domain:

• servicedesk.port.ac.uk

This website is run by the University of Portsmouth. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• zoom up to 400% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and Voiceover)

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• You cannot modify the line height or spacing of text.

Feedback and contact information

If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact:

• call +44(0)23 9284 7777

or visit IT self-service via one of the following links:

• IT Support (Student)
• IT Support (Staff)
• We'll consider your request and get back to you in 10 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

The University of Portsmouth is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard. This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Disproportionate burden

There are currently no issues on the Information Services Portal that we consider to be a disproportionate burden to fix.

What we're doing to improve accessibility

If we are notified of any accessibility issues, we plan plan to address and remidiate these as soon as possible.

Preparation of this accessibility statement

This statement was prepared on 12 February 2026.

This website was last tested on 12 February 2026 against the WCAG 2.2 AA standard.

The test was carried out by the University of Portsmouth using axe DevTools.